Jobs with Feathered Friends

Jobs at Feathered Friends

January 16, 2017

Shipping and Customer Service Position Posting

Feathered Friends, a premier down products manufacturer, is hiring a shipper and customer service representative to join the team at our Seattle factory. We are looking for a smart, detail-oriented, and dedicated person to perform a variety of shipping, invoicing, and customer service tasks.


  • Attention to detail
  • Excellent customer service skills
  • Ability to work quickly, efficiently, and precisely
  • Written and oral communication skills
  • Ability to work both independently and as part of a team
  • Knowledge of commercial shipping methods and procedures, or demonstrated ability to quickly learn new procedures
  • Proficiency using computer systems
  • Accuracy and accountability


  • Prepare products for shipment by determining most economical and efficient shipping method; selecting appropriate shipping container; and professionally packing products.
  • Deliver products from factory to retail store daily Monday-Friday.
  • Tag, vouch, and invoice products
  • Track items sent to factory for washing and repair; notify customers of receipt and respond to customer inquiries.
  • Follow established company policies, procedures, and objectives.
  • Miscellaneous job-related duties as assigned.

Conditions of Employment

Successful candidate must have a valid driver’s license and acceptable driving record. Candidate will be required to furnish driving record prior to employment.

Working Environment

Position is located in a factory that manufactures down products. Must be able to lift up to 25 pounds and stand for periods of time.


Monday – Friday, 9am to 6pm. Some flexibility required occasionally. May require seasonal overtime.


Email a cover letter and resume to Please reference “shipping position” in subject.