Due to increased production demands, we will not be able to offer our repair or warranty repair services until late January 2016. We apologize for any inconvenience. We will continue to offer our wash service.
We do offer a cleaning service for Feathered Friends garments, sleeping bags, and bedding (with the exception of Featheredbeds). If you would like to have your down products washed, please fill out the following form, print it, and ship it with your item to the address listed.
Please note: we can only wash Feathered Friends items.
Wash & Repair Form
DWR ReplenishmentThe Durable Water Repellant (DWR) finish that is used on all of our technical fabrics will need to be replenished from time to time. If you notice that water is no longer beading up on the surface of your garment or sleeping bag, wash the item and then dry it on medium heat for 30-45 minutes to re-activate the DWR finish. If this doesn’t work, you will need to apply a DWR replenishing treatment such as Nikwax TX.Direct Spray-On or ReviveX Spray-On Water Repellant. Follow the DWR manufacturers’ directions.
StorageStore your Feathered Friends products uncompressed, either lightly stuffed in a large, breathable bag or hung in a dry location. All Feathered Friends sleeping bags come with a large, cotton storage sack specifically made for long term storage. To discourage the growth of mildew, make sure your items are completely dry before storing them.
Shifting the Down Fill in Your Sleeping BagSome Feathered Friends sleeping bags are constructed with continuous baffles—fabric tubes—that hold the down in place and wrap completely around the bag. This design allows you to shift the down to the top or bottom of your sleeping bag, effectively raising or lowering its temperature rating, according to the season, changing conditions and your personal preferences. For example: if you are using a thick, down insulated sleeping pad, you may want to shift all of the down to the top of the bag, where it can loft fully, to extend the comfort rating. Alternatively, in warm summer temperatures, you may choose to shift some of the down to the bottom of the bag so you don’t overheat during the night.